All Systems Operational

Uptime over the past 90 days. View historical uptime.
Zenoti-ASIA01 ? Operational
90 days ago
99.91 % uptime
Today
Zenoti-ASIA02 ? Operational
90 days ago
99.91 % uptime
Today
Zenoti-ASIA03 ? Operational
90 days ago
99.91 % uptime
Today
Zenoti-ASIA11 ? Operational
90 days ago
100.0 % uptime
Today
Zenoti-ASIA12 ? Operational
90 days ago
99.91 % uptime
Today
Zenoti-ASIA22 ? Operational
90 days ago
99.91 % uptime
Today
Zenoti-APAC01 Operational
90 days ago
100.0 % uptime
Today
Zenoti-EMEA01 ? Operational
90 days ago
100.0 % uptime
Today
Zenoti-EMEA02 ? Operational
90 days ago
99.91 % uptime
Today
Zenoti-EMEA03 ? Operational
90 days ago
99.91 % uptime
Today
Zenoti-AMRS01 ? Operational
90 days ago
99.91 % uptime
Today
Zenoti-AMRS02 ? Operational
90 days ago
99.91 % uptime
Today
Zenoti-AMRS03 ? Operational
90 days ago
99.91 % uptime
Today
Zenoti-AMRS04 ? Operational
90 days ago
99.91 % uptime
Today
Zenoti-AMRS05 ? Operational
90 days ago
99.91 % uptime
Today
Zenoti-AMRS06 ? Operational
90 days ago
100.0 % uptime
Today
Zenoti-AMRS07 ? Operational
90 days ago
99.75 % uptime
Today
Zenoti-AMRS08 ? Operational
90 days ago
100.0 % uptime
Today
Zenoti-AMRS09 ? Operational
90 days ago
99.91 % uptime
Today
Zenoti-AMRS10 ? Operational
90 days ago
100.0 % uptime
Today
Zenoti-AMRS11 ? Operational
90 days ago
99.91 % uptime
Today
Zenoti-AMRS12 ? Operational
90 days ago
99.91 % uptime
Today
Zenoti-AMRS13 ? Operational
90 days ago
99.91 % uptime
Today
Zenoti-AMRS14 ? Operational
90 days ago
99.91 % uptime
Today
Zenoti-AMRS15 ? Operational
90 days ago
100.0 % uptime
Today
Zenoti-AMRS17 ? Operational
90 days ago
100.0 % uptime
Today
Zenoti-AMRS18 ? Operational
90 days ago
100.0 % uptime
Today
Zenoti-AMRS19 ? Operational
90 days ago
100.0 % uptime
Today
Zenoti-AMRS20 ? Operational
90 days ago
100.0 % uptime
Today
Zenoti-AMRS21 Operational
90 days ago
100.0 % uptime
Today
Zenoti-AMRS22 Operational
90 days ago
100.0 % uptime
Today
Zenoti-CNDA01 ? Operational
90 days ago
100.0 % uptime
Today
Zenoti-CNDA03 Operational
90 days ago
100.0 % uptime
Today
Zenoti-EURO01 Operational
90 days ago
100.0 % uptime
Today
Zenoti-EURO02 Operational
90 days ago
100.0 % uptime
Today
Zenoti-MIDE01 ? Operational
90 days ago
99.91 % uptime
Today
Stage sites ? Operational
90 days ago
99.95 % uptime
Today
ZPay_US ? Operational
90 days ago
100.0 % uptime
Today
ZPay_AUS ? Operational
90 days ago
100.0 % uptime
Today
ZPay_UK ? Operational
90 days ago
100.0 % uptime
Today
ZPay_CA ? Operational
90 days ago
100.0 % uptime
Today
Zpay (Stripe) _ US ? Operational
90 days ago
100.0 % uptime
Today
Zenoti University Operational
90 days ago
99.94 % uptime
Today
HyperConnect Operational
90 days ago
100.0 % uptime
Today
MyZen Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Analytics Service Upgradation Sep 19, 2025 21:30 - Sep 20, 2025 03:30 PDT

We are upgrading the Analytics service on September 19th, 2025, from 09:30 PM PDT to September 20th 03:30 AM PDT.

The following services will not be available during the maintenance window.
+ Analytics
+ Analytics Express
+ Analytics Plus

Email subscriptions scheduled between the mentioned scheduled time will not be triggered and post the server refresh the same will be triggered, kindly expect a delay in subscriptions for the day. Data refresh on the Analytics Express reports may be delayed and the data will be stale till refresh is completed.

Please avoid from publishing or updating Analytics Plus reports during the maintenance window as the changes will not be available after the upgrade.

We will keep you posted on the status at the start and completion of the upgrade.
Posted on Sep 18, 2025 - 02:45 PDT

ASIA02 POD Maintenance Sep 22, 2025 10:30-20:00 PDT

Summary:
We will be performing a planned maintenance activity for all the customers hosted on ASIA02 as part of our infrastructure enhancements.

Schedule:
Start Time:22nd September 2025, 17:30 UTC
End Time: 23rd September 2025, 3:00 UTC

Impact:
During this window, customers hosted on ASIA02 will not be able to access the application.

Next Steps:
A reminder communication will be shared with all impacted customers ahead of the migration.
This status page will be updated regularly with progress during the maintenance window.
Posted on Sep 18, 2025 - 00:06 PDT

ASIA03 POD Maintenance Sep 24, 2025 10:30-15:30 PDT

Summary:
We will be performing a planned maintenance activity for all the customers hosted on ASIA03 as part of our infrastructure enhancements.

Schedule:
Start Time: 24th September 2025, 17:30 UTC
End Time: 24th September 2025, 22:30 UTC

Impact:
During this window, customers hosted on ASIA03 will not be able to access the application.

Next Steps:
A reminder communication will be shared with all impacted customers ahead of the migration.
This status page will be updated regularly with progress during the maintenance window.
Posted on Sep 18, 2025 - 00:22 PDT
Sep 18, 2025
Analytics Service Upgradation
Completed - The scheduled maintenance has been completed.
Sep 18, 02:22 PDT
Verifying - Verification is currently underway for the maintenance items.
Sep 18, 00:48 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 22:00 PDT
Scheduled - We are upgrading the Analytics service on September 17th, 2025, from 10:00 PM PDT to September 18th 03:30 AM PDT.

The following services will not be available during the maintenance window.
+ Analytics
+ Analytics Express
+ Analytics Plus

Email subscriptions scheduled between the mentioned scheduled time will not be triggered and post the server refresh the same will be triggered, kindly expect a delay in subscriptions for the day. Data refresh on the Analytics Express reports may be delayed and the data will be stale till refresh is completed.

Please avoid from publishing or updating Analytics Plus reports during the maintenance window as the changes will not be available after the upgrade.

We will keep you posted on the status at the start and completion of the upgrade.
Sep 16, 23:06 PDT
Sep 17, 2025
Sep 16, 2025

No incidents reported.

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025
Zenoti Application Slowness - Asia22
Resolved - This incident has been resolved.
Sep 12, 07:47 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 12, 06:45 PDT
Update - We are continuing to investigate this issue.
Sep 12, 05:00 PDT
Update - We are continuing to investigate this issue.
Sep 12, 03:49 PDT
Investigating - We are observing a higher-than-normal response time on our monitoring systems for Zenoti-ASIA22, which may be causing the application to not respond or respond slowly. We are investigating the cause and will provide an update as soon as possible.
Sep 12, 03:24 PDT
Sep 11, 2025
Analytics Service Upgradation
Completed - The scheduled maintenance has been completed.
Sep 11, 11:37 PDT
Verifying - Verification is currently underway for the maintenance items.
Sep 11, 10:14 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 07:30 PDT
Scheduled - We are upgrading the Analytics service on September 11th, 2025, from 07:30 AM PDT to 12:30 PM PDT.

The following services will not be available during the maintenance window.
+ Analytics
+ Analytics Express
+ Analytics Plus

Email subscriptions scheduled between the mentioned scheduled time will not be triggered and post the server refresh the same will be triggered, kindly expect a delay in subscriptions for the day. Data refresh on the Analytics Express reports may be delayed and the data will be stale till refresh is completed.

Please avoid from publishing or updating Analytics Plus reports during the maintenance window as the changes will not be available after the upgrade.

We will keep you posted on the status at the start and completion of the upgrade.
Sep 9, 04:25 PDT
Sep 10, 2025

No incidents reported.

Sep 9, 2025
ASIA22 POD Maintenance
Completed - The scheduled maintenance has been completed.
Sep 9, 16:25 PDT
Verifying - Verification is currently underway for the maintenance items.
Sep 9, 15:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 10:30 PDT
Scheduled - Summary:
We will be performing a planned maintenance activity for all the customers hosted on ASIA22 as part of our infrastructure enhancements.

Schedule:
Start Time: 9th September 2025, 17:30 UTC
End Time: 10th September 2025, 3:00 UTC

Impact:
During this window, customers hosted on ASIA22 will not be able to access the application.

Next Steps:
A reminder communication will be shared with all impacted customers ahead of the migration.
This status page will be updated regularly with progress during the maintenance window.
Sep 4, 05:58 PDT
Zenoti University is Down
Resolved - This incident has been resolved.
Sep 9, 13:32 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 9, 12:21 PDT
Investigating - Zenoti University service is not available right now. The problem is due to a partner system facing issues. Our team is actively working with the partner to identify resolve the problem.

Please note that all other business-critical workflows remain fully functional. We will share further updates as soon as more information becomes available. We appreciate your understanding and apologize for any inconvenience this may cause.
Sep 9, 11:07 PDT
Emergency - Analytics Service Maintenance
Completed - The scheduled maintenance has been completed.
Sep 9, 01:30 PDT
Verifying - Verification is currently underway for the maintenance items.
Sep 9, 00:53 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 00:30 PDT
Scheduled - We are performing maintenance on our Analytics Engine that requires a restart of the Analytics Service. Maintenance window for this activity starts on 9th Septmeber 2025 12:30 AM PST to 9th Septmeber 2025 01:30 AM PST.
Sep 8, 22:16 PDT
Sep 8, 2025

No incidents reported.

Sep 7, 2025
Analytics Service Upgradation
Completed - The scheduled maintenance has been completed.
Sep 7, 21:22 PDT
Verifying - Verification is currently underway for the maintenance items.
Sep 7, 19:43 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 15:30 PDT
Scheduled - We are upgrading the Analytics service between September 7th 2025 15:30 PDT to Septmeber 7th 2025 21:30 PDT

The following services will not be available during the maintenance window.
+ Analytics
+ Analytics Express
+ Analytics Plus

Email subscriptions scheduled between the mentioned scheduled time will not be triggered and post the server refresh the same will be triggered, kindly expect a delay in subscriptions for the day. Data refresh on the Analytics Express reports may be delayed and the data will be stale till refresh is completed.

Please avoid from publishing or updating Analytics Plus reports during the maintenance window as the changes will not be available after the upgrade.

We will keep you posted on the status at the start and completion of the upgrade.
Sep 5, 00:59 PDT
Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

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