Resolved -
All the reports now have current data. This incident is now resolved.
Oct 25, 09:29 PDT
Update -
The issue with the collection reports also is now fixed. The data update process for the reports is running with an ETA of about 2 hours. The collection reports should show the latest data by 9 AM PDT.
We are monitoring the progress continuously and share an update by 9 AM.
Oct 25, 05:44 PDT
Monitoring -
All the reports (both core and analytics) except the collection reports are now operational. For collection reports we will update as soon as we have more information.
We are monitoring the application closely for any issues.
Oct 24, 09:21 PDT
Update -
We're making progress with the fix. This is taking longer than expected. We will provide an update by 9 AM PDT or sooner if we have additional information to share.
Oct 24, 08:12 PDT
Identified -
We have identified the issue and a fix is being worked out right now. We'll keep you posted on the progress.
Oct 24, 06:52 PDT
Investigating -
We are currently experiencing an issue with the Core and Analytics reports for AMRS19 POD. All other application workflows are operating as expected. Our team is actively investigating the issue, and we will provide updates as soon as more information becomes available.
Oct 24, 06:02 PDT