Zenoti University Upgrade
Update - Please note that this maintenance has been moved to start from 09/26/2026 and should complete by 09/29/2026 now.
Sep 25, 2026 - 23:44 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 2026 - 00:00 PDT
Scheduled - Zenoti University is getting a major upgrade designed to make learning easier and more personalized and we need a brief maintenance window to make it happen.

The platform will be unavailable for the next 48 hours. In-progress course completion data will be reset as part of this transition.

Your past completions are safe. Any courses already completed are recorded on our end. Email us at university@zenoti.com and we'll share those records with you.

What's new:
- Your training data, at your fingertips: Learners can view their own completion history directly on the platform
- Manager visibility: Team managers can track their team's training progress in one place
- Custom content: Add your own training content for your employees, tailored to your business
- Instructor-led training: Access live, instructor-led sessions from the same platform
- And much more: A cleaner, more intuitive experience throughout

We can't wait for you to experience the new Zenoti University — more updates coming soon.

If you have any questions, please reach out to us at university@zenoti.com.
Sep 24, 2026 00:00 - Sep 29, 2026 00:00 PDT
Uptime over the past 90 days. View historical uptime.
Zenoti-ASIA01 Operational
Zenoti-ASIA02 Operational
Zenoti-ASIA03 Operational
Zenoti-ASIA11 Operational
Zenoti-ASIA12 Operational
Zenoti-ASIA22 Operational
Zenoti-APAC01 Operational
Zenoti-EMEA01 Operational
Zenoti-EMEA02 Operational
Zenoti-EMEA03 Operational
Zenoti-AMRS01 Operational
Zenoti-AMRS02 Operational
Zenoti-AMRS03 Operational
Zenoti-AMRS04 Operational
Zenoti-AMRS05 Operational
Zenoti-AMRS06 Operational
Zenoti-AMRS07 Operational
Zenoti-AMRS08 Operational
Zenoti-AMRS09 Operational
Zenoti-AMRS10 Operational
Zenoti-AMRS11 Operational
Zenoti-AMRS12 Operational
Zenoti-AMRS13 Operational
Zenoti-AMRS14 Operational
Zenoti-AMRS15 Operational
Zenoti-AMRS17 Operational
Zenoti-AMRS18 Operational
Zenoti-AMRS19 Operational
Zenoti-AMRS20 Operational
Zenoti-AMRS21 Operational
Zenoti-AMRS22 Operational
Zenoti-CNDA01 Operational
Zenoti-CNDA03 Operational
Zenoti-EURO01 Operational
Zenoti-EURO02 Operational
Zenoti-MIDE01 Operational
Stage sites Operational
ZPay_US Operational
ZPay_AUS Operational
ZPay_UK Operational
ZPay_CA Operational
Zpay (Stripe) _ US Operational
Zenoti University Under Maintenance
HyperConnect Operational
MyZen Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 26, 2026

No incidents reported today.

Sep 25, 2026

Unresolved incident: Zenoti University Upgrade.

Sep 24, 2026

Sep 23, 2026

No incidents reported.

Sep 22, 2026

Slowness in Zenoti Applications - AMRS11
Resolved - This incident has been resolved.
Sep 22, 14:29 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 22, 14:20 PDT
Update - We are continuing to investigate this issue.
Sep 22, 13:51 PDT
Investigating - We are investigating reports of degraded performance affecting customers hosted in AMRS11 POD.

We understand the impact this may have on your operations and appreciate your patience while we work toward a resolution. We will post further updates as soon as more information is available.
Sep 22, 12:49 PDT
EURO01 - Issue with data refresh for core and analytics reports
Resolved - This incident has been resolved.
Sep 22, 12:35 PDT
Monitoring - The issue has been resolved and data is now reflecting correctly in the core and analytics reports. We are continuing to monitor the system closely to ensure stability. Thank you for your patience.
Sep 22, 11:32 PDT
Update - We are continuing to investigate this issue. We will provide updates as more information becomes available. Thank you for your patience.
Sep 22, 08:46 PDT
Update - We are continuing to investigate this issue.
Sep 22, 07:13 PDT
Investigating - We are currently experiencing an issue affecting core and analytics reports on the EURO01 pod, caused by an outage on our cloud provider's side. All other application functionalities remain unaffected and are operating normally.

Our team is actively engaged with the cloud provider to resolve this at the earliest. We will provide updates as more information becomes available. Thank you for your patience.
Sep 22, 06:15 PDT

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

Intermittent issues in Zenoti Application - AMRS19
Resolved - The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.
Sep 19, 15:51 PDT
Monitoring - A fix has been implemented and Zenoti application is now operating as expected. We will continue to monitor performance closely and provide updates if needed.
Sep 19, 15:23 PDT
Identified - The issue has been identified and we are working on a fix for this. Thank you for your patience.
Sep 19, 15:20 PDT
Investigating - We are investigating reports of application unavailability affecting customers hosted in AMRS19 POD.

We understand the impact this may have on your operations and appreciate your patience while we work toward a resolution. We will post further updates as soon as more information is available.
Sep 19, 15:15 PDT

Sep 18, 2026

Intermittent issues in Zenoti Application - AMRS21
Resolved - The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.
Sep 18, 07:52 PDT
Monitoring - A fix has been implemented and Zenoti application is now operating as expected. We will continue to monitor performance closely and provide updates if needed.
Sep 18, 07:43 PDT
Identified - The issue has been identified and we are working on a fix for this. Thank you for your patience.
Sep 18, 07:36 PDT
Investigating - We are investigating reports of degraded performance affecting customers hosted in AMRS21 POD.

We understand the impact this may have on your operations and appreciate your patience while we work toward a resolution. We will post further updates as soon as more information is available.
Sep 18, 07:16 PDT
Analytics Service Degradation
Resolved - This incident has been resolved.
Sep 18, 01:02 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 18, 00:57 PDT
Identified - The issue has been identified and a fix is being implemented. We will provide an update as soon as more information is available. Thank you for your patience.
Sep 18, 00:46 PDT
Investigating - We are currently experiencing an issue with our Analytics Service (analytics.zenoti.com). We will send an additional update as soon as we resolve this issue.
Sep 18, 00:35 PDT

Sep 17, 2026

No incidents reported.

Sep 16, 2026

Intermittent issues in Zenoti Application - ASIA02
Resolved - The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.
Sep 16, 04:38 PDT
Monitoring - A fix has been implemented and Zenoti application is now operating as expected. We will continue to monitor performance closely and provide updates if needed.
Sep 16, 03:58 PDT
Identified - The issue has been identified and team is working on a fix. We will share further updates as soon as more information becomes available.
Sep 16, 03:53 PDT
Investigating - We are investigating reports of application unavailability affecting customers hosted in ASIA02 POD.

We understand the impact this may have on your operations and appreciate your patience while we work toward a resolution. We will post further updates as soon as more information is available.
Sep 16, 03:49 PDT

Sep 15, 2026

Zenoti Application Slowness - ASIA11
Resolved - The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.
Sep 15, 19:45 PDT
Monitoring - A fix has been implemented and Zenoti application is now operating as expected. We will continue to monitor performance closely and provide updates if needed.
Sep 15, 19:18 PDT
Investigating - We are observing intermittent slowness when accessing the Zenoti application for customers hosted on ASIA11. We are investigating the cause and will provide an update as soon as possible.
Sep 15, 19:02 PDT

Sep 14, 2026

Analytics Service Degradation
Resolved - The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.
Sep 14, 13:12 PDT
Monitoring - A fix has been implemented and service is now operating as expected. We will continue to monitor performance closely and provide updates if needed.
Sep 14, 12:35 PDT
Identified - The issue has been identified and a fix is being implemented. We will provide an update as soon as more information is available. Thank you for your patience.
Sep 14, 12:28 PDT
Investigating - We are currently experiencing an issue with our Analytics Service (analytics.zenoti.com). We will send an additional update as soon as we resolve this issue.
Sep 14, 12:27 PDT

Sep 13, 2026

Analytics Service Maintenance
Completed - The scheduled maintenance has been completed.
Sep 13, 03:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 20:30 PDT
Scheduled - We are upgrading the Analytics service on September 12th, 2026, from 8:30 PM PDT to September 13th 03:30 AM PDT.

The following services will not be available during the maintenance window.
+ Analytics
+ Analytics Express
+ Analytics Plus

Email subscriptions scheduled between the mentioned scheduled time will not be triggered and post the server refresh the same will be triggered, kindly expect a delay in subscriptions for the day. Data refresh on the Analytics Express reports may be delayed and the data will be stale till refresh is completed.

Please avoid from publishing or updating Analytics Plus reports during the maintenance window as the changes will not be available after the upgrade.

We will keep you posted on the status at the start and completion of the upgrade.
Sep 10, 08:30 PDT

Sep 12, 2026

Analytics Service Maintenance
Completed - The scheduled maintenance has been completed.
Sep 12, 04:00 PDT
Verifying - Verification is currently underway for the maintenance items.
Sep 12, 02:41 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 23:30 PDT
Scheduled - We are upgrading the Analytics service on September 11th, 2026, from 11:30 PM PDT to September 12th 04:00 AM PDT.

The following services will not be available during the maintenance window.
+ Analytics
+ Analytics Express
+ Analytics Plus

Email subscriptions scheduled between the mentioned scheduled time will not be triggered and post the server refresh the same will be triggered, kindly expect a delay in subscriptions for the day. Data refresh on the Analytics Express reports may be delayed and the data will be stale till refresh is completed.

Please avoid from publishing or updating Analytics Plus reports during the maintenance window as the changes will not be available after the upgrade.
Sep 8, 22:20 PDT
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