Update - The team is working on a fix and expected to rollout the changes in next few days. The impact is currently for few Admin UI elements as described earlier and all other application workflows are operating as expected. We will continue to post an update as we make progress for the impacted customers. Thank you for your patience.
Jul 26, 2026 - 22:18 PDT
Identified - The issue has been identified and team is working on a fix. We will provide an update as soon as more information is available. Thank you for your patience.
Jul 23, 2026 - 02:12 PDT
Investigating - We are facing issue with Localized content rendering in Zenoti application and some Admin UI elements may appear in English instead of the configured language. All other application workflows are operating as expected. Our team is actively investigating the issue and we will provide updates as soon as more information becomes available.
Jul 22, 2026 - 03:06 PDT
Zenoti-ASIA01 Operational
90 days ago
99.99 % uptime
Today
Zenoti-ASIA02 Operational
90 days ago
99.99 % uptime
Today
Zenoti-ASIA03 Operational
90 days ago
99.99 % uptime
Today
Zenoti-ASIA11 Operational
90 days ago
99.99 % uptime
Today
Zenoti-ASIA12 Operational
90 days ago
99.98 % uptime
Today
Zenoti-ASIA22 Operational
90 days ago
99.99 % uptime
Today
Zenoti-APAC01 Operational
90 days ago
99.82 % uptime
Today
Zenoti-EMEA01 Operational
90 days ago
100.0 % uptime
Today
Zenoti-EMEA02 Operational
90 days ago
99.98 % uptime
Today
Zenoti-EMEA03 Operational
90 days ago
99.98 % uptime
Today
Zenoti-AMRS01 Operational
90 days ago
99.98 % uptime
Today
Zenoti-AMRS02 Operational
90 days ago
99.99 % uptime
Today
Zenoti-AMRS03 Operational
90 days ago
99.99 % uptime
Today
Zenoti-AMRS04 Operational
90 days ago
99.99 % uptime
Today
Zenoti-AMRS05 Operational
90 days ago
99.98 % uptime
Today
Zenoti-AMRS06 Operational
90 days ago
100.0 % uptime
Today
Zenoti-AMRS07 Operational
90 days ago
100.0 % uptime
Today
Zenoti-AMRS08 Operational
90 days ago
99.98 % uptime
Today
Zenoti-AMRS09 Operational
90 days ago
99.99 % uptime
Today
Zenoti-AMRS10 Operational
90 days ago
100.0 % uptime
Today
Zenoti-AMRS11 Operational
90 days ago
99.99 % uptime
Today
Zenoti-AMRS12 Operational
90 days ago
99.93 % uptime
Today
Zenoti-AMRS13 Operational
90 days ago
99.99 % uptime
Today
Zenoti-AMRS14 Operational
90 days ago
99.99 % uptime
Today
Zenoti-AMRS15 Operational
90 days ago
100.0 % uptime
Today
Zenoti-AMRS17 Operational
90 days ago
99.99 % uptime
Today
Zenoti-AMRS18 Operational
90 days ago
99.99 % uptime
Today
Zenoti-AMRS19 Operational
90 days ago
99.98 % uptime
Today
Zenoti-AMRS20 Operational
90 days ago
99.99 % uptime
Today
Zenoti-AMRS21 Operational
90 days ago
99.99 % uptime
Today
Zenoti-AMRS22 Operational
90 days ago
100.0 % uptime
Today
Zenoti-CNDA01 Operational
90 days ago
99.99 % uptime
Today
Zenoti-CNDA03 Operational
90 days ago
99.99 % uptime
Today
Zenoti-EURO01 Operational
90 days ago
99.95 % uptime
Today
Zenoti-EURO02 Operational
90 days ago
100.0 % uptime
Today
Zenoti-MIDE01 Operational
90 days ago
99.98 % uptime
Today
Stage sites Operational
90 days ago
100.0 % uptime
Today
ZPay_US Operational
90 days ago
100.0 % uptime
Today
ZPay_AUS Operational
90 days ago
100.0 % uptime
Today
ZPay_UK Operational
90 days ago
100.0 % uptime
Today
ZPay_CA Operational
90 days ago
100.0 % uptime
Today
Zpay (Stripe) _ US Operational
90 days ago
100.0 % uptime
Today
Zenoti University Operational
90 days ago
99.2 % uptime
Today
HyperConnect Operational
90 days ago
100.0 % uptime
Today
MyZen Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 28, 2026
Completed - The scheduled maintenance has been completed.
Jul 28, 02:45 PDT
Verifying - Verification is currently underway for the maintenance items.
Jul 28, 01:58 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 03:30 PDT
Scheduled - We are upgrading the Analytics service on July 27th, 2026, from 3:30 PM PDT to July 27th, 2026 09:30 PM PDT.

The following services will not be available during the maintenance window.
+ Analytics
+ Analytics Express
+ Analytics Plus

Email subscriptions scheduled between the mentioned scheduled time will not be triggered and post the server refresh the same will be triggered, kindly expect a delay in subscriptions for the day. Data refresh on the Analytics Express reports may be delayed and the data will be stale till refresh is completed.

Please avoid from publishing or updating Analytics Plus reports during the maintenance window as the changes will not be available after the upgrade.

We will keep you posted on the status at the start and completion of the upgrade.

Jul 26, 23:43 PDT
Jul 27, 2026
Jul 26, 2026
Completed - The scheduled maintenance has been completed.
Jul 26, 23:57 PDT
Verifying - Verification is currently underway for the maintenance items.
Jul 26, 22:53 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 20:00 PDT
Scheduled - Summary:

We will be performing a planned maintenance activity for all the customers hosted on AMRS22 as part of our infrastructure enhancements.

Schedule:
Start Time: 26th July 2026, 20:00 PDT
End Time: 27th July 2026, 1:00 PDT

Impact:
During this window, customers hosted on AMRS22 will not be able to access the application.

Next Steps:
A reminder communication will be shared with all impacted customers ahead of the migration.
This status page will be updated regularly with progress during the maintenance window.

Jul 22, 04:07 PDT
Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026
Resolved - The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.
Jul 23, 13:32 PDT
Monitoring - A fix has been implemented and Zenoti application is now operating as expected. We will continue to monitor performance closely and provide updates if needed.
Jul 23, 13:23 PDT
Update - We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
Jul 23, 13:08 PDT
Update - We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
Jul 23, 12:49 PDT
Update - We are continuing to investigate this issue.
Jul 23, 12:30 PDT
Update - We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
Jul 23, 12:15 PDT
Update - We are continuing to investigate this issue.
Jul 23, 11:58 PDT
Update - We are continuing to investigate this issue.
Jul 23, 11:44 PDT
Update - We are continuing to investigate this issue.
Jul 23, 11:28 PDT
Update - We are continuing to investigate this issue.
Jul 23, 11:10 PDT
Update - We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
Jul 23, 10:54 PDT
Update - We are continuing to investigate this issue.
Jul 23, 10:34 PDT
Investigating - We are observing a higher-than-normal response time on our monitoring systems for Zenoti-AMRS11, which may be causing the application to respond slowly for few customers hosted on this POD. We are investigating the cause and will provide an update as soon as possible.
Jul 23, 10:15 PDT
Jul 22, 2026
Jul 21, 2026

No incidents reported.

Jul 20, 2026
Completed - Cancelled
Jul 20, 07:11 PDT
Scheduled - Summary:

We will be performing a planned maintenance activity for all the customers hosted on AMRS22 as part of our infrastructure enhancements.

Schedule:
Start Time: 20th July 2026, 22:30 PDT
End Time: 21st July 2026, 3:30 PDT

Impact:
During this window, customers hosted on AMRS22 will not be able to access the application.

Next Steps:
A reminder communication will be shared with all impacted customers ahead of the migration.
This status page will be updated regularly with progress during the maintenance window.

Jul 16, 03:11 PDT
Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

Jul 15, 2026
Resolved - The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.
Jul 15, 11:49 PDT
Monitoring - A fix has been implemented, and the application is now working as expected. We will continue to monitor performance closely and provide updates if needed.
Jul 15, 11:33 PDT
Identified - The issue has been identified and a fix is being implemented.
Jul 15, 11:23 PDT
Investigating - We are observing intermittent slowness in some workflows for customers hosted on AMRS11. Our engineers are actively looking into this to identify and mitigate.
Jul 15, 11:20 PDT
Jul 14, 2026

No incidents reported.