All Systems Operational

Uptime over the past 90 days. View historical uptime.
Zenoti-ASIA01 ? Operational
90 days ago
99.96 % uptime
Today
Zenoti-ASIA02 ? Operational
90 days ago
99.92 % uptime
Today
Zenoti-ASIA03 ? Operational
90 days ago
99.96 % uptime
Today
Zenoti-ASIA11 ? Operational
90 days ago
100.0 % uptime
Today
Zenoti-ASIA12 ? Operational
90 days ago
99.96 % uptime
Today
Zenoti-ASIA22 ? Operational
90 days ago
99.92 % uptime
Today
Zenoti-APAC01 Operational
90 days ago
100.0 % uptime
Today
Zenoti-EMEA01 ? Operational
90 days ago
100.0 % uptime
Today
Zenoti-EMEA02 ? Operational
90 days ago
99.96 % uptime
Today
Zenoti-EMEA03 ? Operational
90 days ago
99.96 % uptime
Today
Zenoti-AMRS01 ? Operational
90 days ago
99.96 % uptime
Today
Zenoti-AMRS02 ? Operational
90 days ago
99.92 % uptime
Today
Zenoti-AMRS03 ? Operational
90 days ago
99.96 % uptime
Today
Zenoti-AMRS04 ? Operational
90 days ago
99.96 % uptime
Today
Zenoti-AMRS05 ? Operational
90 days ago
99.96 % uptime
Today
Zenoti-AMRS06 ? Operational
90 days ago
99.97 % uptime
Today
Zenoti-AMRS07 ? Operational
90 days ago
99.97 % uptime
Today
Zenoti-AMRS08 ? Operational
90 days ago
99.97 % uptime
Today
Zenoti-AMRS09 ? Operational
90 days ago
99.96 % uptime
Today
Zenoti-AMRS10 ? Operational
90 days ago
99.97 % uptime
Today
Zenoti-AMRS11 ? Operational
90 days ago
99.96 % uptime
Today
Zenoti-AMRS12 ? Operational
90 days ago
99.96 % uptime
Today
Zenoti-AMRS13 ? Operational
90 days ago
99.96 % uptime
Today
Zenoti-AMRS14 ? Operational
90 days ago
99.96 % uptime
Today
Zenoti-AMRS15 ? Operational
90 days ago
99.97 % uptime
Today
Zenoti-AMRS17 ? Operational
90 days ago
99.97 % uptime
Today
Zenoti-AMRS18 ? Operational
90 days ago
99.97 % uptime
Today
Zenoti-AMRS19 ? Operational
90 days ago
99.97 % uptime
Today
Zenoti-AMRS20 ? Operational
90 days ago
99.97 % uptime
Today
Zenoti-AMRS21 Operational
90 days ago
99.97 % uptime
Today
Zenoti-AMRS22 Operational
90 days ago
99.97 % uptime
Today
Zenoti-CNDA01 ? Operational
90 days ago
100.0 % uptime
Today
Zenoti-CNDA03 Operational
90 days ago
100.0 % uptime
Today
Zenoti-EURO01 Operational
90 days ago
100.0 % uptime
Today
Zenoti-EURO02 Operational
90 days ago
100.0 % uptime
Today
Zenoti-MIDE01 ? Operational
90 days ago
99.98 % uptime
Today
Stage sites ? Operational
90 days ago
100.0 % uptime
Today
ZPay_US ? Operational
90 days ago
99.97 % uptime
Today
ZPay_AUS ? Operational
90 days ago
100.0 % uptime
Today
ZPay_UK ? Operational
90 days ago
100.0 % uptime
Today
ZPay_CA ? Operational
90 days ago
100.0 % uptime
Today
Zpay (Stripe) _ US ? Operational
90 days ago
99.97 % uptime
Today
Zenoti University Operational
90 days ago
99.91 % uptime
Today
HyperConnect Operational
90 days ago
99.97 % uptime
Today
MyZen Operational
90 days ago
99.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 2, 2025

No incidents reported today.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025
Intermittent issues in Zenoti Application and Payroll related services
Resolved - The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.
Oct 29, 20:10 PDT
Monitoring - The system has been stable since 5:05 PM PDT and we continue to monitor at present. All the application workflows are now operational. Thank you for the patience.
Oct 29, 18:18 PDT
Investigating - We are seeing few components like Employee Checkin/Checkout, Zenoti Integrated Payroll and Payroll Summary reports being impacted for few of our Zenoti customers. All other application workflows are operating as expected. Our team is actively investigating the issue, and we will provide updates as soon as more information becomes available.
Oct 29, 15:10 PDT
Intermittent issues in Zenoti Payroll related services
Resolved - The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.
Oct 29, 13:47 PDT
Monitoring - A fix has been implemented and the listed components are operating as expected. We will continue to monitor performance closely and provide updates if needed.
Oct 29, 13:33 PDT
Identified - The issue has been identified and a fix is being implemented. We will provide an update as soon as more information is available. Thank you for your patience.
Oct 29, 13:26 PDT
Update - We are actively working on the issue to resolve the problem. We will provide updates as soon as we receive new information or when a fix has been implemented. Thank you for your patience and understanding.
Oct 29, 13:05 PDT
Investigating - We are seeing few components like Employee Checkin/Checkout, Zenoti Integrated Payroll and Payroll Summary reports being impacted for all of our Zenoti customers. All other application workflows are operating as expected. Our team is actively investigating the issue, and we will provide updates as soon as more information becomes available.
Oct 29, 12:36 PDT
Zenoti Application Outage - AMRS02, ASIA02 and ASIA22
Resolved - The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.
Oct 29, 13:47 PDT
Monitoring - A fix has been implemented and Zenoti application is now operating as expected. We will continue to monitor performance closely and provide updates if needed.
Oct 29, 13:25 PDT
Update - We are still actively working on the issue with our cloud service provider (Microsoft Azure) and continuing to monitor the situation closely. We will post again as soon as we have more information. Thank you for your continued patience.

More information about MS Azure issue status can be found at https://azure.status.microsoft/en-us/status/history/
Oct 29, 13:02 PDT
Update - We are still actively working on the issue with our cloud service provider (Microsoft Azure) and continuing to monitor the situation closely. We will post again as soon as we have more information. Thank you for your continued patience.

More information about MS Azure issue status can be found at https://azure.status.microsoft/en-us/status/history/
Oct 29, 12:41 PDT
Update - We are still actively working on the issue with our cloud service provider (Microsoft Azure) and continuing to monitor the situation closely. We will post again as soon as we have more information. Thank you for your continued patience.

More information about MS Azure issue status can be found at https://azure.status.microsoft/en-us/status/history/
Oct 29, 12:11 PDT
Update - We are still actively working on the issue with our provider and continuing to monitor the situation closely. We will post again as soon as we have more information. Thank you for your continued patience.
Oct 29, 11:43 PDT
Update - We are still actively working on the issue and currently waiting for a fix from the Cloud service provider (Microsoft Azure). We will post again as soon as we have more information. Thank you for your continued patience.

More information about MS Azure issue status can be found at https://azure.status.microsoft/en-us/status/history/
Oct 29, 11:20 PDT
Update - We are still actively working on the issue with our provider and continuing to monitor the situation closely. We will post again as soon as we have more information. Thank you for your continued patience.
Oct 29, 10:55 PDT
Update - We are still actively working on the issue. At this time, there are no new updates to share, but we are continuing to monitor the situation closely and will post again as soon as we have more information. Thank you for your continued patience.

More information about MS Azure issue status can be found at https://azure.status.microsoft/en-us/status/history/
Oct 29, 10:34 PDT
Update - We are still actively working on the issue with our cloud service provider (Microsoft Azure) and continuing to monitor the situation closely. We will post again as soon as we have more information. Thank you for your continued patience.

More information about MS Azure issue status can be found at https://azure.status.microsoft/en-us/status/history/
Oct 29, 10:09 PDT
Update - We are currently waiting for a fix from the Cloud provider (Microsoft Azure) and are staying in close contact with their support team to ensure this is resolved as quickly as possible. We will provide updates as soon as we receive new information or when a fix has been implemented. Thank you for your patience and understanding.

More information about MS Azure issue status can be found at https://azure.status.microsoft/en-us/status/history/
Oct 29, 09:53 PDT
Identified - We are currently experiencing an outage with our cloud service provider (Microsoft Azure), resulting in intermittent connection issues. Our team is actively working with the provider to resolve the problem, and we will continue to share updates as we have them.

More information about MS Azure issue status can be found at https://azure.status.microsoft/en-us/status/history/
Oct 29, 09:34 PDT
Investigating - We are observing a higher-than-normal response time on our monitoring systems for ASIA02, ASIA22 and AMRS02 PODs, which may be causing the application to not respond or respond slowly. We are investigating the cause and will provide an update as soon as possible.
Oct 29, 09:03 PDT
Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025
AMRS19 - Data refresh for core and analytics reports is impacted
Resolved - All the reports now have current data. This incident is now resolved.
Oct 25, 09:29 PDT
Update - The issue with the collection reports also is now fixed. The data update process for the reports is running with an ETA of about 2 hours. The collection reports should show the latest data by 9 AM PDT.

We are monitoring the progress continuously and share an update by 9 AM.
Oct 25, 05:44 PDT
Monitoring - All the reports (both core and analytics) except the collection reports are now operational. For collection reports we will update as soon as we have more information.

We are monitoring the application closely for any issues.
Oct 24, 09:21 PDT
Update - We're making progress with the fix. This is taking longer than expected. We will provide an update by 9 AM PDT or sooner if we have additional information to share.
Oct 24, 08:12 PDT
Identified - We have identified the issue and a fix is being worked out right now. We'll keep you posted on the progress.
Oct 24, 06:52 PDT
Investigating - We are currently experiencing an issue with the Core and Analytics reports for AMRS19 POD. All other application workflows are operating as expected. Our team is actively investigating the issue, and we will provide updates as soon as more information becomes available.
Oct 24, 06:02 PDT
Oct 24, 2025
Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025
Zenoti Service Disruption
Resolved - All the systems including HyperConnect, messaging and analytics are operational and working fine now.

The Analytics systems have also caught up to the latest data.
Oct 21, 03:54 PDT
Update - All other Zenoti services except HyperConnect and Messaging have completely recovered. These services depend on partners who were impacted from the same cloud provider issue as well and are in the process of recovery.

Analytics systems are up, except a few components which are still recovering (Zenoti-ASIA01, Zenoti-AMRS01, Zenoti-MIDE01, Zenoti-AMRS06, and Zenoti-AMRS19), are catching up on data with the ETL cycles and would start showing latest data in the next couple of hours.

We are still monitoring the situation with the partners and ensuring all services become operational.
Oct 20, 16:08 PDT
Update - We are continuing to see recovery in the cloud services (AWS) and are monitoring the systems closely.

More information about the AWS issue can be found at https://health.aws.amazon.com/health/status
Oct 20, 14:10 PDT
Update - The cloud service provider (AWS) is seeing recovery across services and availability zones. The Zenoti application core functions are working but might see slight performance issues until full recovery from the cloud service.

Will keep you posted as the recovery happens.

More information about the AWS issue can be found at https://health.aws.amazon.com/health/status
Oct 20, 12:37 PDT
Update - Our cloud service provider (AWS) is still working towards recovery.

Next Update: 12:30 PM PDT

More information about the AWS issue can be found at https://health.aws.amazon.com/health/status
Oct 20, 11:40 PDT
Update - Our Cloud service provider (AWS) is still working on resolving the issues at their end. They have implemented some fixes and are observing early signs of recovery.

We are closely monitoring this and will continue to provide updates to you as they become available. Thank you for your patience.

Next update: 11:30 AM PDT

More information about the AWS issue can be found at https://health.aws.amazon.com/health/status
Oct 20, 10:43 PDT
Update - Issues at the cloud service provider (AWS) still continue. We're monitoring the situation closely and will keep you updated as the situation evolves.

Next Update: 10:30 AM PDT

More information about the AWS issue can be found at https://health.aws.amazon.com/health/status
Oct 20, 09:46 PDT
Update - Multiple issues at the cloud service provider (AWS) still continue. We're monitoring the situation closely and will keep you updated as the situation evolves.

Next update: 9:30 AM PDT

More information about the AWS issue can be found at https://health.aws.amazon.com/health/status
Oct 20, 08:41 PDT
Update - We are still working with the cloud service provider (AWS) to sort this out. Next update 8:30 AM PDT.

More information about the AWS issue can be found at https://health.aws.amazon.com/health/status
Oct 20, 07:41 PDT
Update - Analytics service is still facing the issue. We are continuing to work with our Cloud Service Provider to fix the problems.

We will provide an update by 7:30 AM PDT or sooner if we have additional information to share.

More information about the AWS issue can be found at https://health.aws.amazon.com/health/status
Oct 20, 06:38 PDT
Update - All the services other than Analytics are up and running fine. There might be a latency seen in the Analytics. We have been working with our cloud service provider (AWS) to resolve the same.

Thanks for your patience and apologies for the inconvenience.

More information about the AWS issue can be found at https://health.aws.amazon.com/health/status
Oct 20, 04:42 PDT
Monitoring - All the components are working fine now. Our teams are internally verifying the application to ensure things are back to normal.

Thanks for your patience and apologies for the inconvenience.
Oct 20, 03:24 PDT
Identified - We experienced a service disruption from 12:11 AM PDT to 2:41 AM PDT on the Zenoti Application Components hosted in the North Virginia region. The issue is with our Cloud Service Provider (AWS) facing a major issue in their systems. Our team is in touch with the provider continuously.

We will keep you updated as the situation evolves.

More information about the AWS issue can be found at https://health.aws.amazon.com/health/status
Oct 20, 02:54 PDT
Oct 20, 2025
Oct 19, 2025

No incidents reported.

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