All Systems Operational

Uptime over the past 90 days. View historical uptime.
Zenoti-ASIA01 Operational
90 days ago
100.0 % uptime
Today
Zenoti-ASIA02 Operational
90 days ago
100.0 % uptime
Today
Zenoti-ASIA03 Operational
90 days ago
100.0 % uptime
Today
Zenoti-ASIA11 Operational
90 days ago
100.0 % uptime
Today
Zenoti-ASIA12 Operational
90 days ago
99.82 % uptime
Today
Zenoti-ASIA22 Operational
90 days ago
100.0 % uptime
Today
Zenoti-APAC01 Operational
90 days ago
100.0 % uptime
Today
Zenoti-EMEA01 Operational
90 days ago
100.0 % uptime
Today
Zenoti-EMEA02 Operational
90 days ago
100.0 % uptime
Today
Zenoti-EMEA03 Operational
90 days ago
100.0 % uptime
Today
Zenoti-AMRS01 Operational
90 days ago
100.0 % uptime
Today
Zenoti-AMRS02 Operational
90 days ago
99.98 % uptime
Today
Zenoti-AMRS03 Operational
90 days ago
100.0 % uptime
Today
Zenoti-AMRS04 Operational
90 days ago
100.0 % uptime
Today
Zenoti-AMRS05 Operational
90 days ago
99.98 % uptime
Today
Zenoti-AMRS06 Operational
90 days ago
100.0 % uptime
Today
Zenoti-AMRS07 Operational
90 days ago
99.92 % uptime
Today
Zenoti-AMRS08 Operational
90 days ago
100.0 % uptime
Today
Zenoti-AMRS09 Operational
90 days ago
100.0 % uptime
Today
Zenoti-AMRS10 Operational
90 days ago
100.0 % uptime
Today
Zenoti-AMRS11 Operational
90 days ago
100.0 % uptime
Today
Zenoti-AMRS12 Operational
90 days ago
100.0 % uptime
Today
Zenoti-AMRS13 Operational
90 days ago
100.0 % uptime
Today
Zenoti-AMRS14 Operational
90 days ago
100.0 % uptime
Today
Zenoti-AMRS15 Operational
90 days ago
100.0 % uptime
Today
Zenoti-AMRS17 Operational
90 days ago
100.0 % uptime
Today
Zenoti-AMRS18 Operational
90 days ago
100.0 % uptime
Today
Zenoti-AMRS19 Operational
90 days ago
100.0 % uptime
Today
Zenoti-AMRS20 Operational
90 days ago
100.0 % uptime
Today
Zenoti-AMRS21 Operational
90 days ago
100.0 % uptime
Today
Zenoti-AMRS22 Operational
90 days ago
100.0 % uptime
Today
Zenoti-CNDA01 Operational
90 days ago
99.99 % uptime
Today
Zenoti-CNDA03 Operational
90 days ago
100.0 % uptime
Today
Zenoti-EURO01 Operational
90 days ago
100.0 % uptime
Today
Zenoti-EURO02 Operational
90 days ago
100.0 % uptime
Today
Zenoti-MIDE01 Operational
90 days ago
96.66 % uptime
Today
Stage sites Operational
90 days ago
100.0 % uptime
Today
ZPay_US Operational
90 days ago
100.0 % uptime
Today
ZPay_AUS Operational
90 days ago
100.0 % uptime
Today
ZPay_UK Operational
90 days ago
100.0 % uptime
Today
ZPay_CA Operational
90 days ago
100.0 % uptime
Today
Zpay (Stripe) _ US Operational
90 days ago
100.0 % uptime
Today
Zenoti University Operational
90 days ago
100.0 % uptime
Today
HyperConnect Operational
90 days ago
100.0 % uptime
Today
MyZen Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

EURO01 POD Maintenance Apr 16, 2026 15:30-21:30 PDT

Summary:
We will be performing a planned maintenance activity for all the customers hosted on EURO01 as part of our infrastructure enhancements.

Schedule:
Start Time: 16th April 2026, 22:30 UTC
End Time: 17th April 2026, 04:30 UTC

Impact:
During this window, customers hosted on EURO01 will not be able to access the application.

Next Steps:
A reminder communication will be shared with all impacted customers ahead of the migration.
This status page will be updated regularly with progress during the maintenance window.

Post maintenance, you may need to change the bookmarks to Zenoti application, if you have any.
Posted on Apr 10, 2026 - 04:29 PDT

EMEA02 POD Maintenance Apr 20, 2026 15:30-21:30 PDT

Summary
We will be performing a planned maintenance activity for all the customers hosted on EMEA02 as part of our infrastructure enhancements.

Schedule:
Start Time: 20th April 2026, 22:30 UTC
End Time: 21st April 2026, 04:30UTC

Impact:
During this window, customers hosted on EMEA02 will not be able to access the application.

Next Steps:
A reminder communication will be shared with all impacted customers ahead of the migration.
This status page will be updated regularly with progress during the maintenance window.

Post maintenance, you may need to change the bookmarks to Zenoti application, if you have any.
Posted on Apr 14, 2026 - 07:06 PDT
Apr 15, 2026

No incidents reported today.

Apr 14, 2026
ASIA11 POD Migration
Completed - The scheduled maintenance has been completed.
Apr 14, 12:39 PDT
Verifying - Verification is currently underway for the maintenance items.
Apr 14, 12:07 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 07:30 PDT
Scheduled - Summary:
We will be performing a planned maintenance activity for all the customers hosted on ASIA11 as part of our infrastructure enhancements.

Schedule:
Start Time: 14th April 2026, 14:30 UTC
End Time: 14th April 2026, 19:30 UTC

Impact:
During this window, customers hosted on ASIA11 will not be able to access the application.

Next Steps:
A reminder communication will be shared with all impacted customers ahead of the migration.
This status page will be updated regularly with progress during the maintenance window.

Post maintenance, you may need to change the bookmarks to Zenoti
Apr 8, 00:23 PDT
Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026
AMRS05 POD Maintenance
Completed - The scheduled maintenance has been completed.
Apr 10, 04:00 PDT
Verifying - Verification is currently underway for the maintenance items.
Apr 10, 02:47 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 22:30 PDT
Scheduled - Summary:
We will be performing a planned maintenance activity for all the customers hosted on AMRS05 as part of our infrastructure enhancements.

Schedule:
Start Time: 9th April 2026, 22:30 PDT
End Time: 10th April 2026, 3:30 PDT

Impact:
During this window, customers hosted on AMRS05 will not be able to access the application.

Next Steps:
A reminder communication will be shared with all impacted customers ahead of the migration.
This status page will be updated regularly with progress during the maintenance window.

Post maintenance, you may need to change the bookmarks to Zenoti application, if you have any.
Apr 5, 21:41 PDT
Apr 9, 2026
Apr 8, 2026

No incidents reported.

Apr 7, 2026
EMEA03 POD Maintenance
Completed - The scheduled maintenance has been completed.
Apr 7, 23:38 PDT
Verifying - Verification is currently underway for the maintenance items.
Apr 7, 21:11 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 15:30 PDT
Scheduled - Summary
We will be performing a planned maintenance activity for all the customers hosted on EMEA03 as part of our infrastructure enhancements.

Schedule:
Start Time: 7th April 2026, 22:30 UTC
End Time: 8th April 2026, 04:30 UTC

Impact:
During this window, customers hosted on EMEA03 will not be able to access the application.

Next Steps:
A reminder communication will be shared with all impacted customers ahead of the migration.
This status page will be updated regularly with progress during the maintenance window.

Post maintenance, you may need to change the bookmarks to Zenoti application, if you have any.
Apr 5, 21:51 PDT
Apr 6, 2026
AMRS12 POD Maintenance
Completed - The scheduled maintenance has been completed.
Apr 6, 04:14 PDT
Verifying - Verification is currently underway for the maintenance items.
Apr 6, 03:23 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 5, 22:45 PDT
Scheduled - Summary:

We will be performing a planned maintenance activity for all the customers hosted on AMRS12 as part of our infrastructure enhancements.

Schedule:
Start Time: 5th April 2026, 22:30 PDT
End Time: 6th April 2026, 3:30 PDT

Impact:
During this window, customers hosted on AMRS12 will not be able to access the application.

Next Steps:
A reminder communication will be shared with all impacted customers ahead of the migration.
This status page will be updated regularly with progress during the maintenance window.

Post maintenance, you may need to change the bookmarks to Zenoti application, if you have any.
Apr 5, 22:30 PDT
Apr 5, 2026
Apr 4, 2026
Data Refresh Issue for User Notes Reports in Analytics
Resolved - This incident has been resolved.
Apr 4, 03:50 PDT
Identified - We are facing an issue with the replication of the user notes data to the reporting systems. This data will be stale by a day at this point.

Our team is working on restoring replication for the rest of the data to ensure all other reports work correctly.

We regret the inconvenience it may cause.
Apr 2, 04:55 PDT
Apr 3, 2026

No incidents reported.

Apr 2, 2026
Apr 1, 2026
Intermittent slowness in certain workflows on AMRS01
Resolved - This incident has been resolved.
Apr 1, 18:41 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 1, 18:30 PDT
Investigating - We are currently investigating an issue of intermittent slowness on AMRS01.
Apr 1, 18:09 PDT
Slowness in certain workflows on AMRS05
Resolved - This incident has been resolved.
Apr 1, 09:40 PDT
Monitoring - The slowness is resolved now. We're continuing to monitor the situation.
Apr 1, 08:22 PDT
Investigating - We are observing intermittent slowness in some workflows for the customers hosted on AMRS05. Our engineers are actively looking into this to identify and mitigate.
Apr 1, 07:36 PDT
MIDE01- Login Issues
Resolved - This incident has been resolved.
Apr 1, 02:39 PDT
Update - A fix has been implemented, and the reports functionality is restored. we are monitoring the results.
Mar 11, 01:05 PDT
Update - While most of the application components are working fine, we are observing some issues with the reports functionality. Our team is working on a fix to restore it.
Mar 11, 00:53 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 5, 01:07 PST
Update - We continue to work on restoring all affected services. Further updates will be shared as soon as new information becomes available or once a fix has been implemented. Thank you for your patience and understanding.
Mar 4, 10:32 PST
Update - We continue to work on restoring all affected services. Further updates will be shared as soon as new information becomes available or once a fix has been implemented. Thank you for your patience and understanding.

For the latest updates from the cloud provider, please refer to the status page: https://health.aws.amazon.com/health/status
Mar 4, 07:24 PST
Update - We continue to work on restoring all affected services. Further updates will be shared as soon as new information becomes available or once a fix has been implemented. Thank you for your patience and understanding.

For the latest updates from the cloud provider, please refer to the status page: https://health.aws.amazon.com/health/status
Mar 4, 01:02 PST
Update - We continue to work on restoring all affected services. Further updates will be shared as soon as new information becomes available or once a fix has been implemented. Thank you for your patience and understanding.

For the latest updates from the cloud provider, please refer to the status page: https://health.aws.amazon.com/health/status
Mar 3, 22:04 PST
Update - Few EC2 instances are responding intermittently, while Redis, DynamoDB, and DocumentDB are returning 504 errors. These services are critical for the Zenoti application to function normally. Our team is actively working to restore all affected services. We will share further updates as soon as we receive new information or once a fix has been implemented. Thank you for your patience and understanding.

Link to the Cloud provider status page is: https://health.aws.amazon.com/health/status
Mar 3, 19:34 PST
Update - We continue to wait for a fix from the Cloud provider (AWS) and are staying in close contact with their support team to ensure this is resolved as quickly as possible. We will provide updates as soon as we receive new information or when a fix has been implemented. Thank you for your patience and understanding.

Link to the Cloud provider status page is: https://health.aws.amazon.com/health/status
Mar 3, 10:59 PST
Update - We continue to wait for a fix from the Cloud provider (AWS) and are staying in close contact with their support team to ensure this is resolved as quickly as possible. We will provide updates as soon as we receive new information or when a fix has been implemented. Thank you for your patience and understanding. We will provide another update by March 3 at 10:00 AM PST

Link to the Cloud provider status page is: https://health.aws.amazon.com/health/status
Mar 3, 05:27 PST
Update - We continue to wait for a fix from the Cloud provider (AWS) and are staying in close contact with their support team to ensure this is resolved as quickly as possible. We will provide updates as soon as we receive new information or when a fix has been implemented. Thank you for your patience and understanding.

Link to the Cloud provider status page is: https://health.aws.amazon.com/health/status
Mar 3, 04:51 PST
Update - We continue to wait for a fix from the Cloud provider (AWS) and are staying in close contact with their support team to ensure this is resolved as quickly as possible. We will provide updates as soon as we receive new information or when a fix has been implemented. Thank you for your patience and understanding.

Link to the Cloud provider status page is: https://health.aws.amazon.com/health/status
Mar 3, 00:56 PST
Update - We continue to wait for a fix from the Cloud provider (AWS) and are staying in close contact with their support team to ensure this is resolved as quickly as possible. We will provide updates as soon as we receive new information or when a fix has been implemented. Thank you for your patience and understanding.

Link to the Cloud provider status page is: https://health.aws.amazon.com/health/status
Mar 2, 20:44 PST
Update - We continue to wait for a fix from the Cloud provider (AWS) and are staying in close contact with their support team to ensure this is resolved as quickly as possible. We will provide updates as soon as we receive new information or when a fix has been implemented. Thank you for your patience and understanding.
Mar 2, 15:14 PST
Update - We continue to wait for a fix from the Cloud provider (AWS) and are staying in close contact with their support team to ensure this is resolved as quickly as possible. We will provide updates as soon as we receive new information or when a fix has been implemented. Thank you for your patience and understanding.
Mar 2, 10:07 PST
Update - We continue to wait for a fix from the Cloud provider (AWS) and are staying in close contact with their support team to ensure this is resolved as quickly as possible. We will provide updates as soon as we receive new information or when a fix has been implemented. Thank you for your patience and understanding.
Mar 2, 09:13 PST
Update - We continue to wait for a fix from the Cloud provider (AWS) and are staying in close contact with their support team to ensure this is resolved as quickly as possible. We will provide updates as soon as we receive new information or when a fix has been implemented. Thank you for your patience and understanding.
Mar 2, 07:46 PST
Update - We continue to wait for a fix from the Cloud provider (AWS) and are staying in close contact with their support team to ensure this is resolved as quickly as possible. We will provide updates as soon as we receive new information or when a fix has been implemented. Thank you for your patience and understanding.
Mar 2, 05:59 PST
Update - We are currently waiting for a fix from the Cloud provider (AWS) and are staying in close contact with their support team to ensure this is resolved as quickly as possible. We will provide updates as soon as we receive new information or when a fix has been implemented. Thank you for your patience and understanding.
Mar 2, 03:45 PST
Update - We are currently waiting for a fix from the Cloud provider (AWS) and are staying in close contact with their support team to ensure this is resolved as quickly as possible. We will provide updates as soon as we receive new information or when a fix has been implemented. Thank you for your patience and understanding.
Mar 2, 01:45 PST
Update - We are currently experiencing application accessibility issues with the evolving power situation in the region where the cloud provider (AWS) data center is hosted. We will provide updates as soon as we receive new information or when a fix has been implemented. Thank you for your patience and understanding.
Mar 2, 00:51 PST
Update - We are currently waiting for a fix from the Cloud provider (AWS) and are staying in close contact with their support team to ensure this is resolved as quickly as possible. We will provide updates as soon as we receive new information or when a fix has been implemented. Thank you for your patience and understanding.
Mar 1, 21:54 PST
Identified - All the services other than reports are up and running fine. Few Core and Analytics reports for MIDE01 POD might be stale. We have been working with our cloud service provider (AWS) to resolve the same.

Thanks for your patience and apologies for the inconvenience.
Mar 1, 08:39 PST
Investigating - We are currently experiencing an issue with the Core and Analytics reports for MIDE01 POD. All other application workflows are operating as expected. Our team is actively investigating the issue, and we will provide updates as soon as more information becomes available.
Mar 1, 08:23 PST
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