Intermittent issues in Zenoti Application and Payroll related services

Incident Report for Zenoti

Resolved

The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.

Posted Oct 29, 2025 - 20:10 PDT

Monitoring

The system has been stable since 5:05 PM PDT and we continue to monitor at present. All the application workflows are now operational. Thank you for the patience.

Posted Oct 29, 2025 - 18:18 PDT

Investigating

We are seeing few components like Employee Checkin/Checkout, Zenoti Integrated Payroll and Payroll Summary reports being impacted for few of our Zenoti customers. All other application workflows are operating as expected. Our team is actively investigating the issue, and we will provide updates as soon as more information becomes available.

Posted Oct 29, 2025 - 15:10 PDT

This incident affected: Zenoti-AMRS01, Zenoti-AMRS02, Zenoti-AMRS09, Zenoti-AMRS12, and Zenoti-AMRS17.