All Systems Operational

Zenoti-ASIA01 Operational
90 days ago
99.99 % uptime
Today
Zenoti-ASIA02 Operational
90 days ago
99.99 % uptime
Today
Zenoti-ASIA03 Operational
90 days ago
99.99 % uptime
Today
Zenoti-ASIA11 Operational
90 days ago
99.99 % uptime
Today
Zenoti-ASIA12 Operational
90 days ago
99.98 % uptime
Today
Zenoti-ASIA22 Operational
90 days ago
99.99 % uptime
Today
Zenoti-APAC01 Operational
90 days ago
99.82 % uptime
Today
Zenoti-EMEA01 Operational
90 days ago
100.0 % uptime
Today
Zenoti-EMEA02 Operational
90 days ago
99.89 % uptime
Today
Zenoti-EMEA03 Operational
90 days ago
99.98 % uptime
Today
Zenoti-AMRS01 Operational
90 days ago
99.98 % uptime
Today
Zenoti-AMRS02 Operational
90 days ago
99.99 % uptime
Today
Zenoti-AMRS03 Operational
90 days ago
99.91 % uptime
Today
Zenoti-AMRS04 Operational
90 days ago
99.91 % uptime
Today
Zenoti-AMRS05 Operational
90 days ago
99.9 % uptime
Today
Zenoti-AMRS06 Operational
90 days ago
100.0 % uptime
Today
Zenoti-AMRS07 Operational
90 days ago
100.0 % uptime
Today
Zenoti-AMRS08 Operational
90 days ago
99.92 % uptime
Today
Zenoti-AMRS09 Operational
90 days ago
99.99 % uptime
Today
Zenoti-AMRS10 Operational
90 days ago
100.0 % uptime
Today
Zenoti-AMRS11 Operational
90 days ago
99.99 % uptime
Today
Zenoti-AMRS12 Operational
90 days ago
99.93 % uptime
Today
Zenoti-AMRS13 Operational
90 days ago
99.99 % uptime
Today
Zenoti-AMRS14 Operational
90 days ago
99.93 % uptime
Today
Zenoti-AMRS15 Operational
90 days ago
100.0 % uptime
Today
Zenoti-AMRS17 Operational
90 days ago
99.99 % uptime
Today
Zenoti-AMRS18 Operational
90 days ago
99.99 % uptime
Today
Zenoti-AMRS19 Operational
90 days ago
99.98 % uptime
Today
Zenoti-AMRS20 Operational
90 days ago
99.99 % uptime
Today
Zenoti-AMRS21 Operational
90 days ago
99.99 % uptime
Today
Zenoti-AMRS22 Operational
90 days ago
100.0 % uptime
Today
Zenoti-CNDA01 Operational
90 days ago
99.99 % uptime
Today
Zenoti-CNDA03 Operational
90 days ago
99.99 % uptime
Today
Zenoti-EURO01 Operational
90 days ago
99.89 % uptime
Today
Zenoti-EURO02 Operational
90 days ago
100.0 % uptime
Today
Zenoti-MIDE01 Operational
90 days ago
99.98 % uptime
Today
Stage sites Operational
90 days ago
100.0 % uptime
Today
ZPay_US Operational
90 days ago
100.0 % uptime
Today
ZPay_AUS Operational
90 days ago
100.0 % uptime
Today
ZPay_UK Operational
90 days ago
100.0 % uptime
Today
ZPay_CA Operational
90 days ago
100.0 % uptime
Today
Zpay (Stripe) _ US Operational
90 days ago
100.0 % uptime
Today
Zenoti University Operational
90 days ago
99.2 % uptime
Today
HyperConnect Operational
90 days ago
100.0 % uptime
Today
MyZen Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 8, 2026

No incidents reported today.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

Completed - This scheduled maintenance has been cancelled. A follow-up communication with the revised schedule will be shared.
Sep 3, 01:35 PDT
Scheduled - We are upgrading the Analytics service on September 5th, 2026, from 8:30 PM PDT to September 6th 03:30 AM PDT.

The following services will not be available during the maintenance window.
+ Analytics
+ Analytics Express
+ Analytics Plus

Email subscriptions scheduled between the mentioned scheduled time will not be triggered and post the server refresh the same will be triggered, kindly expect a delay in subscriptions for the day. Data refresh on the Analytics Express reports may be delayed and the data will be stale till refresh is completed.

Please avoid from publishing or updating Analytics Plus reports during the maintenance window as the changes will not be available after the upgrade.

We will keep you posted on the status at the start and completion of the upgrade.

Sep 1, 22:23 PDT
Completed - This scheduled maintenance has been cancelled. A follow-up communication with the revised schedule will be shared.
Sep 3, 01:34 PDT
Scheduled - We are upgrading the Analytics service on September 4th, 2026, from 11:30 PM PDT to September 5th 04:00 AM PDT.

The following services will not be available during the maintenance window.
+ Analytics
+ Analytics Express
+ Analytics Plus

Email subscriptions scheduled between the mentioned scheduled time will not be triggered and post the server refresh the same will be triggered, kindly expect a delay in subscriptions for the day. Data refresh on the Analytics Express reports may be delayed and the data will be stale till refresh is completed.

Please avoid from publishing or updating Analytics Plus reports during the maintenance window as the changes will not be available after the upgrade.

We will keep you posted on the status at the start and completion of the upgrade.

Sep 1, 22:20 PDT

Sep 2, 2026

No incidents reported.

Sep 1, 2026

Resolved - The incident has been resolved. The impacted services within Zenoti application have been stable and all systems are functioning normally. Thank you for your patience.
Sep 1, 14:39 PDT
Update - Our Cloud service provider (Azure) is still working on resolving the issues at their end. They have implemented some fixes and are observing early signs of recovery. We are closely monitoring this and will continue to provide updates as they become available. Thank you for your patience.
Sep 1, 10:17 PDT
Identified - We have identified an issue with our Azure cloud provider resulting in intermittent connection issues. Our team is actively working with the provider to resolve the problem and we will continue to share updates as we have them. Thank you for your patience.
Sep 1, 09:30 PDT
Update - We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
Sep 1, 09:08 PDT
Update - We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
Sep 1, 08:36 PDT
Update - We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
Sep 1, 08:00 PDT
Update - We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
Sep 1, 07:21 PDT
Update - We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
Sep 1, 06:55 PDT
Update - We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
Sep 1, 06:26 PDT
Investigating - We are investigating reports of intermittent issues affecting some customers hosted in the EURO01, AMRS18 and EMEA02 regions. Our teams have not been able to reproduce the issue internally and we are working directly with our cloud infrastructure provider to determine whether there is an underlying platform issue.

We understand the impact this may have on your operations and appreciate your patience while we work toward a resolution. We will post further updates as soon as more information is available.

Sep 1, 05:58 PDT

Aug 31, 2026

Resolved - The incident has been resolved. The impacted services within Zenoti application have been stable and all systems are functioning normally. Thank you for your patience.
Aug 31, 19:07 PDT
Monitoring - A fix has been implemented and all components are working fine now. Our teams are internally verifying the application to ensure things are back to normal. Thanks for your patience and apologies for the inconvenience.
Aug 31, 12:38 PDT
Update - Our Cloud service provider (Azure) is still working on resolving the issues at their end. They have implemented some fixes and are observing early signs of recovery. We are closely monitoring this and will continue to provide updates as they become available. Thank you for your patience.
Aug 31, 10:47 PDT
Update - We are currently waiting for a fix from the Azure Cloud provider and are staying in contact with their support team to ensure this is resolved as quickly as possible. We will provide updates as soon as we receive new information or when a fix has been implemented. Thank you for your patience and understanding.
Aug 31, 10:13 PDT
Identified - We have identified an issue with our Azure cloud provider resulting in intermittent connection issues. Our team is actively working with the provider to resolve the problem and we will continue to share updates as we have them. Thank you for your patience.
Aug 31, 09:39 PDT
Update - We are continuing to investigate this issue with our Azure Cloud partner and will provide an update as soon as possible. Thank you for your patience.
Aug 31, 09:13 PDT
Update - We are continuing to investigate this issue with our Azure Cloud partner and will provide an update as soon as possible. Thank you for your patience.
Aug 31, 08:56 PDT
Update - We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
Aug 31, 08:41 PDT
Update - We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
Aug 31, 08:20 PDT
Update - We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
Aug 31, 08:08 PDT
Update - We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
Aug 31, 07:54 PDT
Update - We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
Aug 31, 07:44 PDT
Update - We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
Aug 31, 07:29 PDT
Update - We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
Aug 31, 07:14 PDT
Update - We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
Aug 31, 07:00 PDT
Update - We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
Aug 31, 06:47 PDT
Investigating - We are seeing intermittent issues for customers hosted on Zenoti-EURO01 and Zenoti-EMEA02. Our team is actively investigating the issue and we will provide updates as soon as more information becomes available.
Aug 31, 06:31 PDT

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

Completed - The scheduled maintenance has been completed.
Aug 25, 03:30 PDT
Verifying - Verification is currently underway for the maintenance items.
Aug 25, 01:39 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 22:00 PDT
Scheduled - We are upgrading the Analytics service on August 24th, 2026, from 10:00 PM PDT to August 25th,2026 03:30 AM PDT.

The following services will not be available during the maintenance window.
+ Analytics
+ Analytics Express
+ Analytics Plus

Email subscriptions scheduled between the mentioned scheduled time will not be triggered and post the server refresh the same will be triggered, kindly expect a delay in subscriptions for the day. Data refresh on the Analytics Express reports may be delayed and the data will be stale till refresh is completed.

Please avoid from publishing or updating Analytics Plus reports during the maintenance window as the changes will not be available after the upgrade.

We will keep you posted on the status at the start and completion of the upgrade.

Aug 22, 22:29 PDT
Resolved - We applied a fix and monitored the issue for the past couple of days. Since no further issues have been observed, we will continue monitoring it and are marking this issue as resolved for now.
Aug 25, 01:57 PDT
Update - We are continuing to investigate this issue and will provide an update as soon as possible.
Aug 23, 10:29 PDT
Update - We have been actively monitoring the system since we first detected intermittent slowness affecting access to the Zenoti application on AMRS19. We have observed no further impact since 1:30 PM (PDT). Our engineering team continues to investigate the root cause to prevent recurrence. We will provide a further update once our investigation is complete.
Aug 23, 04:22 PDT
Update - We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
Aug 22, 14:30 PDT
Investigating - We are observing intermittent slowness when accessing the Zenoti application for customers hosted on AMRS19. We are investigating the cause and will provide an update as soon as possible.
Aug 22, 13:41 PDT