All Systems Operational

Zenoti-ASIA01 Operational
Zenoti-ASIA02 Operational
Zenoti-ASIA03 Operational
Zenoti-ASIA11 Operational
Zenoti-ASIA12 Operational
Zenoti-ASIA22 Operational
Zenoti-APAC01 Operational
Zenoti-EMEA01 Operational
Zenoti-EMEA02 Operational
Zenoti-EMEA03 Operational
Zenoti-AMRS01 Operational
Zenoti-AMRS02 Operational
Zenoti-AMRS03 Operational
Zenoti-AMRS04 Operational
Zenoti-AMRS05 Operational
Zenoti-AMRS06 Operational
Zenoti-AMRS07 Operational
Zenoti-AMRS08 Operational
Zenoti-AMRS09 Operational
Zenoti-AMRS10 Operational
Zenoti-AMRS11 Operational
Zenoti-AMRS12 Operational
Zenoti-AMRS13 Operational
Zenoti-AMRS14 Operational
Zenoti-AMRS15 Operational
Zenoti-AMRS17 Operational
Zenoti-AMRS18 Operational
Zenoti-AMRS19 Operational
Zenoti-AMRS20 Operational
Zenoti-AMRS21 Operational
Zenoti-AMRS22 Operational
Zenoti-CNDA01 Operational
Zenoti-CNDA03 Operational
Zenoti-EURO01 Operational
Zenoti-EURO02 Operational
Zenoti-MIDE01 Operational
Stage sites Operational
ZPay_US Operational
ZPay_AUS Operational
ZPay_UK Operational
ZPay_CA Operational
Zpay (Stripe) _ US Operational
Zenoti University Operational
HyperConnect Operational
MyZen Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Nov 11, 2026

No incidents reported today.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

Resolved - Please note that Wednesday, November 11, 2026 is both a Federal Reserve Holiday — Veterans Day — in the United States, and a Bank of Canada Holiday — Remembrance Day — in Canada.

As a result, no payment processor deposits will be made on Wednesday. All deposits scheduled for Wednesday will instead be deposited on Thursday, November 12, 2026 along with Thursday’s regular deposits.

We recommend planning accordingly to ensure smooth business operations during this brief delay.

Thank you for your understanding,
The Zenoti Payments Team

Nov 9, 22:44 PST

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

Resolved - The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.
Nov 4, 03:17 PST
Monitoring - A fix has been implemented and Zenoti application is now operating as expected. We will continue to monitor the application closely and provide updates if needed.
Nov 4, 03:14 PST
Identified - The issue has been identified and a fix is being implemented. We will share further updates as soon as more information becomes available. Thank you for your patience.
Nov 4, 03:07 PST
Update - We are continuing to investigate this issue. We will share further updates as soon as more information becomes available. Thank you for your patience.
Nov 4, 03:00 PST
Update - We are continuing to investigate this issue. We will share further updates as soon as more information becomes available. Thank you for your patience.
Nov 4, 02:42 PST
Investigating - We are currently investigating an issue affecting new Guest addition on appointment booking for few customers hosted on ASIA03 and ASIA12. All other application functionality remains unaffected. Our team is actively investigating the issue, and we will provide updates as soon as more information becomes available.
Nov 4, 02:21 PST

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

Resolved - The incident affecting appointment booking for a few customers on AMRS11 has been resolved. The issue occurred between 7:04 AM PDT and 8:28 AM PDT. All systems are functioning normally, and no further issues have been observed.
Oct 31, 08:42 PDT
Monitoring - A fix has been implemented and appointment booking functionality is restored. We are monitoring the service performance.
Oct 31, 08:19 PDT
Identified - The issue has been identified and a fix is implemented.
Oct 31, 08:15 PDT
Investigating - We are currently investigating an issue affecting appointment booking for few customers on AMRS11. All other application functionality remains unaffected.
Oct 31, 07:55 PDT
Resolved - This incident has been resolved.
Oct 31, 07:48 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 31, 06:03 PDT
Investigating - We are observing a higher-than-normal response time on our monitoring systems for Zenoti-ASIA22, which may be causing the application to not respond or respond slowly. We are investigating the cause and will provide an update as soon as possible.
Oct 31, 05:46 PDT

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

Resolved - The Zenoti application was unavailable for about 6 minutes (10:31 AM - 10:37 AM PDT) due an issue from the cloud service provider side. All systems are functioning normally since 10:37 AM PDT and no further issues have been observed.
Oct 28, 11:23 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 28, 10:57 PDT
Investigating - We are observing a higher-than-normal response time on our monitoring systems for Zenoti-AMRS09, which may be causing the application to be inaccessible for customers hosted on this POD.

The issue is identified and a fix is implemented. We will continue to monitor performance closely and provide updates if needed.

Oct 28, 10:56 PDT