EURO01 - Issue with data refresh for core and analytics reports

Incident Report for Zenoti

Resolved

This incident has been resolved.
Posted Sep 22, 2026 - 12:35 PDT

Monitoring

The issue has been resolved and data is now reflecting correctly in the core and analytics reports. We are continuing to monitor the system closely to ensure stability. Thank you for your patience.
Posted Sep 22, 2026 - 11:32 PDT

Update

We are continuing to investigate this issue. We will provide updates as more information becomes available. Thank you for your patience.
Posted Sep 22, 2026 - 08:46 PDT

Update

We are continuing to investigate this issue.
Posted Sep 22, 2026 - 07:13 PDT

Investigating

We are currently experiencing an issue affecting core and analytics reports on the EURO01 pod, caused by an outage on our cloud provider's side. All other application functionalities remain unaffected and are operating normally.

Our team is actively engaged with the cloud provider to resolve this at the earliest. We will provide updates as more information becomes available. Thank you for your patience.
Posted Sep 22, 2026 - 06:15 PDT
This incident affected: Zenoti-EURO01.