Appointment Booking Issues for new Guest Addition

Incident Report for Zenoti

Resolved

The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.
Posted Nov 04, 2026 - 03:17 PST

Monitoring

A fix has been implemented and Zenoti application is now operating as expected. We will continue to monitor the application closely and provide updates if needed.
Posted Nov 04, 2026 - 03:14 PST

Identified

The issue has been identified and a fix is being implemented. We will share further updates as soon as more information becomes available. Thank you for your patience.
Posted Nov 04, 2026 - 03:07 PST

Update

We are continuing to investigate this issue. We will share further updates as soon as more information becomes available. Thank you for your patience.
Posted Nov 04, 2026 - 03:00 PST

Update

We are continuing to investigate this issue. We will share further updates as soon as more information becomes available. Thank you for your patience.
Posted Nov 04, 2026 - 02:42 PST

Investigating

We are currently investigating an issue affecting new Guest addition on appointment booking for few customers hosted on ASIA03 and ASIA12. All other application functionality remains unaffected. Our team is actively investigating the issue, and we will provide updates as soon as more information becomes available.
Posted Nov 04, 2026 - 02:21 PST
This incident affected: Zenoti-ASIA03 and Zenoti-ASIA12.