The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.
Posted Nov 14, 2025 - 07:40 PST
Monitoring
A fix has been implemented and Zenoti application is now operating as expected. We will continue to monitor performance closely and provide updates if needed.
Posted Nov 14, 2025 - 07:25 PST
Identified
The issue has been identified and a fix is being implemented. We will provide an update as soon as more information is available. Thank you for your patience.
Posted Nov 14, 2025 - 07:09 PST
Update
We are observing a higher-than-normal response time on our monitoring systems for AMRS09 PODs intermittently, which may be causing the application to not respond or respond slowly. We are investigating the cause and will provide an update as soon as possible.
Posted Nov 14, 2025 - 06:54 PST
Investigating
We are seeing imtermittent issues for few components like Appointment book being impacted for few of our Zenoti customers. All other application workflows are operating as expected. Our team is actively investigating the issue, and we will provide updates as soon as more information becomes available.