We are continuing to monitor for any further issues.
Posted Jul 30, 2025 - 14:41 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jul 30, 2025 - 13:58 PDT
Identified
The issue has been identified and as an immediate resolution an automated job has been initiated via our payment gateway that pushed the required configuration update.
Posted Jul 30, 2025 - 13:44 PDT
Update
We are continuing to investigate this issue.
Posted Jul 30, 2025 - 12:16 PDT
Update
We are continuing to investigate this issue.
Posted Jul 30, 2025 - 11:39 PDT
Update
We are continuing to investigate this issue.
Posted Jul 30, 2025 - 11:05 PDT
Investigating
Some of the Zenoti customers in the US region might face issues with the AMEX card transactions on the payment terminal. All the other core functionalities of Zenoti are working fine.
Our Teams are actively investigating the issue. We will keep you posted on the progress.