ASIA02 : Slowness experienced by a few users in INDIA region

Incident Report for Zenoti

Resolved

Between 12:55 PM IST and 1:33 PM IST, some of our customers in INDIA region experienced slowness. After isolating the slow running queries, the sites have been performing in normal conditions since then. We appreciate your patience and will continue to monitor the sites.

Posted Apr 25, 2017 - 01:42 PDT

Identified

We have identified few heavy resources consuming queries and have isolated them. The team is continuing to work on resolving the issue.

Posted Apr 25, 2017 - 01:12 PDT

Investigating

A few of our customers in INDIA region are experiencing slowness while access Zenoti sites. The team is working on it.

Posted Apr 25, 2017 - 00:38 PDT