BEYOND THE BASICS
All Systems Operational
Zenoti (Asia) ? Operational
Zenoti (EMEA) ? Operational
Zenoti (America) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Uptime (Asia - 01) ?
Fetching
Uptime (Asia - 02) ?
Fetching
Uptime (Asia - 12) ?
Fetching
Uptime (EMEA) ?
Fetching
Uptime (America - 02) ?
Fetching
Uptime (America- 11) ?
Fetching
Uptime (Asia - 22) ?
Fetching
Past Incidents
Apr 28, 2017

No incidents reported today.

Apr 27, 2017

No incidents reported.

Apr 26, 2017
Resolved - The issue causing the site performance degradation has been resolved. All systems have returned to normal. We regret the disruption this has caused and appreciate your patience!
Apr 26, 09:46 PDT
Identified - We have identified one of the page calls consuming more than normal server resources. We have isolated it for now and are working on fixing it.
Apr 26, 08:15 PDT
Investigating - Team is on it.
Apr 26, 07:57 PDT
Completed - The April 2017 upgrade is also now complete for our customers in North America and South America regions. Please checkout our blog for a list of new features introduced in this version: https://www.zenoti.com/blog.
Apr 26, 03:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 23:00 PDT
Scheduled - Customers in the North America and South America regions will also be upgraded to our April 2017 release tonight. A very short service interruption can be expected between 11:00 PM PDT and 2:00 AM PDT April 26.
Apr 25, 05:08 PDT
Apr 25, 2017
Completed - The April 2017 upgrade is now complete for our customers in Asia, Australia, Europe, Africa and the Middle East regions. Some of our latest features include:
- NEW APPOINTMENT BOOKING WIZARD NOW IN BETA
- EASILY IDENTIFY AND MANAGE GROUP BOOKINGS
- SINGLE SIGN ON AVAILABLE WITH OKTA INTEGRATION
- and many more ...

For more details on the new features, checkout our blog post : https://www.zenoti.com/blog/april-upgrade-2017/.
Apr 25, 14:47 PDT
Verifying - The upgrade tasks have been successfully completed. Verification is in progress
Apr 25, 13:54 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 10:30 PDT
Scheduled - Tonight customers in the following regions will be upgraded to our April 2017 release. A very short service interruption can be expected as noted below.
- Asia, Australia, New Zealand regions : 11:00 PM IST to 2:00 AM IST
- Europe, Africa, Middle East regions : 11:00 PM GST to 2:00 AM GST

Status updates will be regularly posted to our status page.
Apr 25, 05:03 PDT
Resolved - Between 12:55 PM IST and 1:33 PM IST, some of our customers in INDIA region experienced slowness. After isolating the slow running queries, the sites have been performing in normal conditions since then. We appreciate your patience and will continue to monitor the sites.
Apr 25, 01:42 PDT
Identified - We have identified few heavy resources consuming queries and have isolated them. The team is continuing to work on resolving the issue.
Apr 25, 01:12 PDT
Investigating - A few of our customers in INDIA region are experiencing slowness while access Zenoti sites. The team is working on it.
Apr 25, 00:38 PDT
Apr 24, 2017

No incidents reported.

Apr 23, 2017

No incidents reported.

Apr 22, 2017

No incidents reported.

Apr 21, 2017

No incidents reported.

Apr 20, 2017
Completed - All the maintenance tasks and the validation steps are successfully completed. The sites are now up and running in normal conditions. Thank you for your patience.
Apr 20, 02:09 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 23:00 PDT
Scheduled - Tonight we will be upgrading one of our database server hosting some of our customers in America region. As the maintenance tasks mandates server reboot, sites hosted on this server will be unavailable for few mins between 11 PM PDT and 1:30 AM PDT.
Apr 19, 09:05 PDT
Apr 18, 2017

No incidents reported.

Apr 17, 2017

No incidents reported.

Apr 16, 2017

No incidents reported.

Apr 15, 2017

No incidents reported.

Apr 14, 2017

No incidents reported.