BEYOND THE BASICS
All Systems Operational
Zenoti (Asia) ? Operational
Zenoti (EMEA) ? Operational
Zenoti (America) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Uptime (Asia - 01) ?
Fetching
Uptime (Asia - 02) ?
Fetching
Uptime (Asia - 12) ?
Fetching
Uptime (EMEA) ?
Fetching
Uptime (America - 02) ?
Fetching
Uptime (America- 11) ?
Fetching
Uptime (Asia - 22) ?
Fetching
Past Incidents
Jul 20, 2017
Completed - All the configuration updates and verification steps are complete. Analytics Service is now up and running.
Jul 20, 09:26 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 08:30 PDT
Scheduled - We are making a configuration change to our Analytics Engine that requires a restart of the Analytics Service. Maintenance window for this activity starts today at 8:30 AM PDT and is expected to end at 9:30 AM PDT. You can expect a short service interruption in Analytics Express and Analytics Plus at some point during this timeframe. We will keep you posted on our update activity. Thank you for your patience.
Jul 20, 07:43 PDT
Jul 19, 2017

No incidents reported.

Jul 18, 2017

No incidents reported.

Jul 17, 2017

No incidents reported.

Jul 16, 2017

No incidents reported.

Jul 15, 2017

No incidents reported.

Jul 14, 2017

No incidents reported.

Jul 13, 2017

No incidents reported.

Jul 12, 2017
Completed - Maintenance is now complete. Analytics Service is up and running.
Jul 12, 22:04 PDT
Verifying - Config update complete. Verification in progress.
Jul 12, 21:49 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 21:30 PDT
Scheduled - We are making a configuration change to our Analytics Engine that requires a restart of the Analytics Service. Maintenance window for this activity starts on July 12 2017 at 9:30 PM PDT and ends at 10:00 PM PDT.

The following products will not be accessible during this time:

+ Analytics Express
+ Analytics Plus

We will keep you posted on our update activity. Thank you for your patience.
Jul 12, 08:57 PDT
Jul 11, 2017

No incidents reported.

Jul 10, 2017

No incidents reported.

Jul 9, 2017

No incidents reported.

Jul 8, 2017

No incidents reported.

Jul 7, 2017

No incidents reported.

Jul 6, 2017
Resolved - We have identified the resource intensive query and it has been handled. The sites are now up and running in normal conditions since 10:43 AM PDT. The issue remains resolved. Regret the inconvenience caused.
Jul 6, 10:57 PDT
Identified - We have identified the issue and are working on it.
Jul 6, 10:42 PDT