ManageMySpa is now ZENOTI
All Systems Operational
Zenoti (Asia) ? Operational
Zenoti (EMEA) ? Operational
Zenoti (America) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Uptime (Asia - 01) ?
Fetching
Uptime (Asia - 02) ?
Fetching
Uptime (Asia - 12) ?
Fetching
Uptime (EMEA) ?
Fetching
Uptime (America - 02) ?
Fetching
Uptime (America- 11) ?
Fetching
Uptime (Asia - 22) ?
Fetching
Past Incidents
Jan 23, 2017

No incidents reported today.

Jan 22, 2017
Completed - The maintenance task on the server and the validation steps are complete. The sites are now up and running normal.
Jan 22, 02:02 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 01:30 PST
Scheduled - One of the database servers hosting a few customers in AMRS region will be undergoing maintenance that mandates server REBOOT. Customer sites hosted on this server will be down for a few mins on 22nd January between 1:30 AM PT and 2:00 AM PT.
Jan 21, 03:00 PST
Jan 21, 2017

No incidents reported.

Jan 20, 2017

No incidents reported.

Jan 19, 2017

No incidents reported.

Jan 18, 2017
A few customers in EMEA region experienced slowness between 11:35 AM and 11:50 AM GST. The operational issue has been identified and fixed. The sites are now performing normally.
Jan 18, 23:57 PST
Resolved - The team has been monitoring site operations and are pleased to report all systems have returned to normal. Apologies for any inconvenience caused.
Jan 18, 09:33 PST
Monitoring - A short disruption may have been experienced by some customers. The issue is being monitored. We apologize for the inconvenience.
Jan 18, 08:59 PST
Investigating - The team is investigating reports of site issues.
Jan 18, 08:55 PST
Jan 17, 2017

No incidents reported.

Jan 16, 2017

No incidents reported.

Jan 15, 2017

No incidents reported.

Jan 14, 2017

No incidents reported.

Jan 13, 2017

No incidents reported.

Jan 12, 2017
Resolved - The Zenoti sites for all America regions are now up and running normally. There was a service disruption between 7:34 AM PST and 7:43 AM PST. We will continue to monitor the site performance.
Jan 12, 08:04 PST
Investigating - The team is working on it.
Jan 12, 07:48 PST
Jan 11, 2017

No incidents reported.

Jan 10, 2017
Completed - The January 2017 upgrade is also now complete for our customers in North America and South America regions. Please checkout our blog for a list of new features introduced in this version: http://www.zenoti.com/blog.
Jan 10, 00:02 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 23:00 PST
Scheduled - Customers in the North America and South America regions will be upgraded to our January 2017 release. Scheduled maintenance starts from 11:00 PM PST January 9, 2017. A very short service interruption can be expected between 11:00 PM PST January 9 and 2:00 AM PST January 10.

Status updates will be regularly updated on our status page.
Jan 9, 10:25 PST
Jan 9, 2017
Completed - The January 2017 upgrade is now complete for our customers in Asia, Australia, Europe, Africa and the Middle East regions.

Customers in these regions are now running our latest version of software. Some of our latest features include:
- REFUNDING GIFT CARD PAYMENTS
- INCREASED SECURITY FOR EMPLOYEE DATA
- MORE CAPABILITIES FOR TARGET SEGMENTS
- and many more ...

For more details on the new features, checkout our blog post : http://www.zenoti.com/blog/january-upgrade-2017/.
Jan 9, 12:19 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 09:30 PST
Scheduled - Customers in the following regions will be upgraded to our January 2017 release. A very short service interruption can be expected as noted below.
- Asia, Australia, New Zealand regions : 11:00 PM IST to 2:00 AM IST
- Europe, Africa, Middle East regions : 11:00 PM GST to 2:00 AM GST

Status updates will be regularly posted to our status page.
Jan 9, 05:09 PST