All Systems Operational

Zenoti-ASIA01 ? Operational
90 days ago
99.99 % uptime
Today
Zenoti-ASIA02 ? Operational
90 days ago
99.99 % uptime
Today
Zenoti-ASIA03 ? Operational
90 days ago
99.99 % uptime
Today
Zenoti-ASIA11 ? Operational
90 days ago
99.99 % uptime
Today
Zenoti-ASIA12 ? Operational
90 days ago
99.99 % uptime
Today
Zenoti-ASIA22 ? Operational
90 days ago
99.99 % uptime
Today
Zenoti-APAC01 Operational
90 days ago
99.99 % uptime
Today
Zenoti-EMEA01 ? Operational
90 days ago
99.99 % uptime
Today
Zenoti-EMEA02 ? Operational
90 days ago
99.99 % uptime
Today
Zenoti-EMEA03 ? Operational
90 days ago
99.99 % uptime
Today
Zenoti-AMRS01 ? Operational
90 days ago
99.89 % uptime
Today
Zenoti-AMRS02 ? Operational
90 days ago
99.89 % uptime
Today
Zenoti-AMRS03 ? Operational
90 days ago
99.88 % uptime
Today
Zenoti-AMRS04 ? Operational
90 days ago
99.88 % uptime
Today
Zenoti-AMRS05 ? Operational
90 days ago
99.89 % uptime
Today
Zenoti-AMRS06 ? Operational
90 days ago
99.88 % uptime
Today
Zenoti-AMRS07 ? Operational
90 days ago
99.55 % uptime
Today
Zenoti-AMRS08 ? Operational
90 days ago
99.89 % uptime
Today
Zenoti-AMRS09 ? Operational
90 days ago
99.89 % uptime
Today
Zenoti-AMRS10 ? Operational
90 days ago
99.89 % uptime
Today
Zenoti-AMRS11 ? Operational
90 days ago
99.88 % uptime
Today
Zenoti-AMRS12 ? Operational
90 days ago
99.88 % uptime
Today
Zenoti-AMRS13 ? Operational
90 days ago
99.88 % uptime
Today
Zenoti-AMRS14 ? Operational
90 days ago
99.88 % uptime
Today
Zenoti-AMRS15 ? Operational
90 days ago
99.89 % uptime
Today
Zenoti-AMRS17 ? Operational
90 days ago
99.89 % uptime
Today
Zenoti-AMRS18 ? Operational
90 days ago
99.89 % uptime
Today
Zenoti-AMRS19 ? Operational
90 days ago
99.89 % uptime
Today
Zenoti-AMRS20 ? Operational
90 days ago
99.89 % uptime
Today
Zenoti-AMRS21 Operational
90 days ago
99.89 % uptime
Today
Zenoti-AMRS22 Operational
90 days ago
100.0 % uptime
Today
Zenoti-CNDA01 ? Operational
90 days ago
99.89 % uptime
Today
Zenoti-CNDA03 Operational
90 days ago
99.89 % uptime
Today
Zenoti-EURO01 Operational
90 days ago
99.99 % uptime
Today
Zenoti-EURO02 Operational
90 days ago
99.99 % uptime
Today
Zenoti-MIDE01 ? Operational
90 days ago
99.99 % uptime
Today
Stage sites ? Operational
90 days ago
100.0 % uptime
Today
ZPay_US ? Operational
90 days ago
100.0 % uptime
Today
ZPay_AUS ? Operational
90 days ago
100.0 % uptime
Today
ZPay_UK ? Operational
90 days ago
100.0 % uptime
Today
ZPay_CA ? Operational
90 days ago
100.0 % uptime
Today
Zpay (Stripe) _ US ? Operational
90 days ago
100.0 % uptime
Today
Zenoti University Operational
90 days ago
98.22 % uptime
Today
HyperConnect Operational
90 days ago
100.0 % uptime
Today
MyZen Operational
90 days ago
99.89 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 13, 2025

No incidents reported today.

Jun 12, 2025
Resolved - The outage is resolved. All MyZen services are now fully functional- including card transactions, balance display, and activity history. Thanks for your patience and support.
Jun 12, 15:15 PDT
Monitoring - One of our banking partners was experiencing an infrastructure issue impacting myZen connectivity to the banking systems. As a result, users of myZen Tips may have experienced issues with balance display, card transactions, and transaction history display.

Our partners have made progress with unblocking the banking services, and most users should now experience full service. We will continue to monitor the situation.

Jun 12, 13:30 PDT
Investigating - We're observing evidence of upstream service provider errors causing system instability isolated to MyZen.

All the other Zenoti services are functioning as expected.

Jun 12, 13:00 PDT
Jun 11, 2025

No incidents reported.

Jun 10, 2025
Completed - Thank you for your patience during our maintenance period. We are pleased to inform that our site is now back online and fully operational. All services have been restored and are functioning normally. We appreciate your understanding and apologize for any inconvenience caused.
Jun 10, 03:35 PDT
Verifying - Verification is currently underway for the maintenance items.
Jun 10, 01:26 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 22:30 PDT
Scheduled - We would like to inform you that CNDA03 POD hosting Canada region live customer environments will undergo scheduled maintenance on Monday, 09th June 2025, between 22:30 hrs PDT and Tuesday 10th June 2025, 02:30 hrs PDT. During this maintenance window, services will be disrupted.

Maintenance Details:
~Start Time: Monday, 09th June 2025, between 22:30 hrs PDT.
~End Time: Tuesday, 10th June 2025, between 02:30 hrs PDT.

Maintenance Impact:
~During the maintenance period, services for customers on CNDA03 POD will be disrupted.

Other POD Environments:
~All other POD environments will remain unaffected during this maintenance window.

Our Commitment:
~We sincerely apologize for any inconvenience caused by this disruption and assure you that our team is diligently working to complete the maintenance as quickly as possible.

Monitoring and Updates:
~Our team will be closely monitoring the situation and will provide updates on the progress of the activity.
If you have any urgent concerns or queries, please don't hesitate to contact our support team.

Thank you for your understanding and cooperation.

Jun 7, 08:12 PDT
Jun 9, 2025
Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025
Resolved - This incident has been resolved. Our service is now fully operational.
Jun 2, 11:53 PDT
Monitoring - The response times are back to normal. We are closely monitoring for any further issues.
Jun 2, 11:49 PDT
Investigating - We are observing a higher-than-normal response time on our monitoring systems for Zenoti-EURO01, which may be causing the application to not respond or respond slowly. We are investigating the cause and will provide an update as soon as possible.
Jun 2, 09:56 PDT
Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.